Online shopping has revolutionized the way people purchase products. One such platform that provides a convenient shopping experience is Myntra. However, there may be times when a customer is dissatisfied with their purchase or simply change their mind. In such cases, canceling or returning the product becomes essential. This article provides a complete guide on how to cancel and return orders on Myntra and understand its cancellation policy.
When it comes to canceling an order on Myntra, it is essential to note that it can only be done before it is shipped. If the product has already been shipped, it cannot be canceled, and one can only choose to refuse it upon delivery or return it. To cancel an order on Myntra, follow these simple steps:
– Open the Myntra app/website and navigate to the Orders section.
– Choose the product you wish to cancel and click on the Cancel option.
– Myntra will ask for the reason behind canceling the order. Select the appropriate option and click on Cancel.
That’s it! The order will be canceled, and the amount will be refunded to your bank account. It is crucial to note that different return and exchange processes apply to specific items like briefs, undergarments, socks, mittens, and swimwear. Additionally, all items must be returned unused and with their original tags, as broken items are not eligible for return.
To return a product on Myntra, open the Myntra app, navigate to the Profile section, and click on Orders. Here, you will have two options – returning the product or exchanging it. If you select Return, the amount will be refunded once Myntra picks up the product. If you choose to exchange the product, select the Exchange option. Follow these steps to return a product on Myntra:
– Click on Return and specify the reason behind returning the product.
– Select the address from where the product needs to be picked up, along with the preferred time slot.
– Click on Proceed and select the refund mode.
– Verify that the product is unused and contains all its tags.
– Submit the return request and take note of the reference number and return timeline.
It is crucial to note certain facts when using Myntra credit- it cannot be withdrawn or transferred and has a validity of three years. Additionally, all return requests should be made within 30 days, or Myntra will not accept them. To understand Myntra’s cancellation policy, please refer to their website.
In conclusion, canceling and returning orders on Myntra is an easy process that can be accomplished within a few clicks. However, it is essential to ensure one is aware of the cancellation policy and return guidelines. Myntra’s reliable platform and user-friendly interface make online shopping a breeze, but customers must be well-informed to maximize their experience.
