Are you facing the issue of “sent as SMS via server” when using RCS on your Samsung phone? This error restricts you from getting a conventional read receipt, leaving you perplexed. However, there are several ways to fix this issue.
RCS (Rich Communication Services) is a messaging platform that offers users a unique experience of sending messages, photos, videos, and more, similar to WhatsApp and Facebook Messenger. But when using RCS, users face the problem of “sent as SMS via server” when sending messages to another user. This error message replaces the regular read receipt and limits the messaging application’s functioning.
The cause of this error is that RCS does not send messages directly but transmits them via a server. Therefore, the regular read receipt that includes delivered, sent, and forwarded is not available. If you want to get your regular read receipt back, you must read this article as we have included a complete solution to your problem here.
To solve this issue, you can try the following options:
1. Turn on “Show when delivered” option – enabling this option can help you get rid of the unwanted receipt that states “sent as SMS via server.” To enable this option, open the messaging app’s settings on your smartphone, tap “More settings” from the menu bar, select “Text Messages,” and enable “Display when delivered.”
2. Clear cache or clear data of the message app – If you encounter this problem without using RCS on your smartphone, it may be because the messaging app’s data storage is full. You can clear the cache to sort out this issue. To do that, go to your smartphone’s “Settings,” tap “App management,” choose the SMS app, and clear the cache to release unnecessary files or data from the app.
3. Wipe the cache partition – If clearing the cache does not work, wipe the cache on your smartphone. You have to switch off your smartphone first and then follow the instructions to wipe the cache.
In conclusion, if you are facing the issue of “sent as SMS via server” when using RCS on your Samsung phone, there are several ways to solve it. We hope this article was helpful to you.
